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質量目標:
THE QUALITY OBJECTIVES:
a) 嚴格執行國家及相關行業標準規范,對國家強制性、自愿性認證產品實行嚴格控制生產;
b) 全面導入 IS09001-2015 質量管理體系運營,保證產品質量;
c)實現質量承偌,讓客戶放心和滿意使用我公司產品,力求客戶滿意度達98%以上。
A) Strictly implement of related national and industry standards, a strict control of production for national compulsory, voluntary certification product of;
B)We use an comprehensive IS09001-2015 quality management system to ensure product quality;
C) To realize the commitment of quality; to let the customers really experience to rest assured and use our products with satisfaction and strive to make the customer satisfaction achieve more than 98%. |
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產品質量承諾:
PRODUCT QUALITY PROMISE:
a) 產品質量嚴格執行國標及規范,并按合同條款認真履行;
b) 我公司所提供的產品,質保期為二年,質保期內出現質量問題免費維修、調換;
c) 所用產品均實行標牌、合格證、說明書隨行制;
建立專業售前、售中、售后服務隊伍,隨時為用戶提供專業的技術咨詢、指導、調試、
培訓等服務,盡一切努力滿足用戶需求。
A) product quality produce according of GB and norms, and also according to the terms of the contract;
B) Our company products, warranty period is two years, quality problems during the warranty period for free repair, exchange;
C) All products used signs, certificate, manual accompany;
A professional pre-sale, sale, service team, ready to provide users with professional
technical advice, guidance, debugging, training and other services, make every effort to
meet customer needs. |
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交貨承諾:
THE DELIVERY PROMISE:
a) 嚴格按照合同規定,履行交貨時限,保證所提供產品的完整性,確??蛻羧缙诎惭b使用;
b) 嚴格按照合同所指定的交貨地點、交貨方式執行,確保產品的安全性和可靠性;
c) 不論客戶訂貨量大小,我公司承諾保質保量,按時完成供貨任務。
A) Strictly in accordance with the contract, fulfil delivery time limitation, ensure the integrity of the provided products to ensure that customers install and use on scheduled;
B) strictly in accordance with the place and way of delivery specified in the contract, ensure the d product safety and reliability;
C) Whether the amount of orders, our company promised for quality and quantity, on time and complete delivery |
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售后服務承諾:
AFTER-SALES SERVICE PROMISE:
a) 為客戶做到:快速、果斷、準確、周到、徹底的服務;
b) 為客戶免費提供產品安裝指導和維保培訓;
c) 保證產品在質保期內使用程度達到要求,并建立客戶檔案,定期進行產品質量跟蹤服務;
d) 建立完善的服務體系網絡,實行本地化服務,及時解決客戶在使用產品過程中遇到的技術難題或其它問題的后顧之憂;
e) 24 小時響應客戶需求,在接到客戶故障訴求電話或通知后,北京轄區 24 小時內到位為客戶服務。
A) Doing for customers: rapid, decisive, accurate, thoughtful and thorough services;
B) To provide free product installation guide and maintenance training;
C) Ensure the products meet the use requirements during products warranty period, and build customer profiles, regular product quality tracking services;
D) Establish a sound service system network, the implementation of localization services and timely solutions to the technical problems when problems happened during customers using;
E) 24 hours to respond to customer needs, after receiving customer fault calls or demands notice, within 24 hours arriving service within Beijing area |